Privacy Policy
Your privacy is critically important to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: 4 November 2025
1. Introduction
Welcome to Guyefo — Ritmo activo. We are committed to protecting the privacy and security of our users. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data. We operate in accordance with applicable data protection laws, including the principles of Ghana's Data Protection Act, 2012 (Act 843).
2. Data Controller
For the purpose of data protection law, the data controller is Guyefo — Ritmo activo. This means we are responsible for deciding how we hold and use personal information about you. Our full contact details can be found in the "Contact Us" section at the end of this document.
3. Information We Collect
We collect information to provide and improve our service to you. The types of personal information we may collect include:
- Personal Identifiable Information: This includes data you voluntarily provide to us, such as your name, email address, and phone number when you register for an account, fill out a form, or contact us for support.
- Usage Data: We may automatically collect information on how the service is accessed and used. This Usage Data may include your computer's IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. See the "Cookies Policy" section below for more details.
5. Your Data Protection Rights
Under applicable data protection laws, you have several rights regarding your personal data. You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: Request that we erase your personal data, under certain conditions.
- Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: Object to our processing of your personal data, under certain conditions.
- Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please do not hesitate to contact us:
- Company: Guyefo — Ritmo activo
- Email: [email protected]
- Phone: +502 2311 4182
- Address: Guatemala, Guatemala City